FREQUENTLY ASKED QUESTIONS
Find quick answers to the most common questions about storing with Gateway Self Storage in North Little Rock, AR.
Learn about unit options, access, payments, security, and more.
Where is Gateway Self Storage located?
Gateway Self Storage is conveniently located at 7101 Vestal Blvd, North Little Rock, AR 72113, serving residents and businesses in North Little Rock and surrounding areas, including Maumelle, Little Rock, Sherwood, and Jacksonville.
What are the office hours?
Our office is open Monday – Friday from 8:30 am to 6:00 pm and Saturday from 8:30 am to 3:00 pm. We are closed on Sundays.
What are the access hours?
Customers can access their storage units every day from 6:00 am to 9:00 pm. For an additional fee, 24-hour access is available.
Am I required to store long-term?
No. Gateway Self Storage offers flexible rental options, allowing you to store your belongings short-term or long-term, depending on your needs.
What am I not allowed to store?
For safety reasons, flammable materials, explosives, perishable food, hazardous chemicals, and illegal items are not permitted in our storage units.
What unit size do I need?
We offer a variety of unit sizes, from small personal storage to large spaces for furniture, vehicles, or business inventory. Check our online size guide, or our team can help you determine the best fit for your items.
How do I pay my storage bill?
Payments are easy with online bill pay, allowing you to manage your account from anywhere. You can also pay in person at our office during business hours.
Do you accept credit cards?
Absolutely. We accept major credit cards, including Visa®, MasterCard®, Discover®, and American Express®.
How do I rent a unit?
Renting a unit is simple! Reserve your space online or contact us at (501) 758-STOR (7867). We provide a free lock at move-in and a free truck for local move-ins to make the process smooth and convenient.
What documentation do I need to rent a unit?
To rent a unit, you will need a valid government-issued ID and a method of payment. Our team will guide you through the easy rental process.
How can I reserve the move-in truck?
To reserve the free move-in truck, please contact the on-site manager at the location where you will be renting.
Do I need to give notice before moving out?
Yes, we require a 10-day written notice prior to vacating your unit.
What storage options do you offer?
Gateway Self Storage offers climate-controlled units, indoor and outdoor RV/boat/vehicle parking, drive-up access units, interior storage, and uncovered parking to fit all types of storage needs.
What is climate-controlled storage?
Climate-controlled units are heated and cooled to protect your belongings from extreme temperatures, helping safeguard items like electronics, furniture, photos, and other temperature-sensitive materials.
What security features do you offer?
Your belongings are protected with fenced and gated access, security cameras, and well-lit grounds, giving you peace of mind every time you visit.
Do you have moving carts available?
Yes. Push carts are available for customers with interior units accessed through indoor hallways. If you need a cart, simply let our facility manager know, and they will be happy to assist you.
Can I buy boxes and moving supplies?
Yes, we offer a variety of boxes and packing supplies to help make your move easier.
Do you accept commercial deliveries?
Yes, we accept commercial deliveries at no charge for business customers. Speak with the manager to set up this service.
How can renting a storage unit benefit my business?
A storage unit is a great solution for maintaining a neat and organized workspace. Store business records, office supplies, furniture, inventory, and equipment in one convenient location. With a variety of unit sizes available, we provide flexible storage options to support your business needs.